Procedures and I know services
Complaint
Who can file the Complaint for Non-compliance with the Transparency Obligations
Any person may report to the Guarantor Agencies the lack of publication of the transparency obligations provided for in articles 70 to 83 of the General Law of Transparency and Access to Public Information and 69 to 76 of the Federal Law of Transparency and Access to Information. Public, by the obligated subjects of the federal scope.
What are the stages of the complaint procedure.
1.- Presentation of the complaint before the Guarantor Agencies
2.- Request by the guarantor body for a report to the regulated entity
3.- Resolution of the complaint and
4.- Execution of the resolution of the complaint
What are the requirements to file a complaint for non-compliance with transparency obligations?
1.- Name of the reporting entity
2.- Clear and precise description of the non-compliance reported.
3.- The complainant may attach the means of proof that he deems necessary to support the reported breach.
4.- In the event that the complaint is submitted in writing, the complainant must indicate the address in the corresponding jurisdiction or the email address to receive notifications. In the event that the complaint is filed by electronic means, it will be understood that notifications made by the same means are accepted. In the event that no address or email address is indicated or an address outside the respective jurisdiction is indicated, the notifications, even those of a personal nature, will be made through the physical platforms of the Institute or Guarantor Agency of the Federal Entities. or of the competent District and
5.- The name of the complainant and optionally their profile, solely for statistical purposes. This information will be provided by the complainant on a voluntary basis. In no case the data on the name and profile may be a requirement for the origin and processing of the complaint.
What are the ways to file a complaint for non-compliance with transparency obligations.
1.- By electronic means:
a).- Through the National Platform, at http://inicio.inai.org.mx/SitePages/Obligaciones-Transparencia.aspx?a=m5 in this case, the National Platform will issue an Acknowledgment of receipt that will certify the time and date of receipt of the complaint filed or
b).- By email, addressed to the National Institute of Transparency and Access to Public Information denuncia@inai.org.mx , administered by the Secretariat for Access to Information, from Monday to Friday from 9:00 a.m. to 18:00 p.m. .
2.- In writing, physically presented, before the Office of Parties of the National Institute of Transparency and Access to Public Information, located at Insurgentes Sur, number 3211, Colonia Insurgentes Cuicuilco, Coyoacán Delegation, CP 04530, in Mexico City.
In this case, the Office of Parties must send the complaint to the Secretariat for Access to Information on the same day it is received. Reception hours are Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 15 p.m.
Complaints whose reception is verified after the times indicated in both sections, will be considered received the following business day for the purposes of reception hours, the time of the center of the country will be taken into account.
Additionally, individuals may request telephone advice by contacting the Institute's Society Service Center at 01 800 835 4324 (TEL -INAI) from Monday to Thursday from 9:00 a.m. to 18:00 p.m. and Friday from 9:00 p.m. to fifteen hours.
File a complaint for non-compliance through our online form......under construction
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Review Resources
What is it and who can file an Appeal for Review.
The appeal for review is the legal means available to individuals to challenge the response of regulated entities to their requests for access to public information.
Any person or through their representative, directly or by electronic means.
Where can I file the Appeal for Review?
Before the National Institute of Transparency and Access to Public Information located in Insurgentes Sur, number 3211, Colonia Insurgentes Cuicuilco, Mayor Coyoacán, CP 04530, in Mexico City, or before the Transparency Unit of the National Union of Workers of the Secretariat of Environment and Natural Resources located at Tomás Alva Edisión, Number 115, Colonia Tabacalera, CP 06030, Cuauhtémoc City Hall, in Mexico City.
In the event that it is filed with the Transparency Unit of this Union, it will send the Appeal for Review to the National Institute of Transparency and Access to Public Information no later than the day after receiving it.
How many days do I have to file an Appeal for Review.
The complainant has a term of 15 days following the date of notification of the response, or the expiration of the term for its notification.
When proceeds the Review Appeal.
When the answer:
a).- Classify the information, declare non-existence of the information or incompetence by the obligor
b).- The delivery of incomplete information or information that does not correspond to what was requested.
c).- The lack of response to a request for access to information within the terms established by law.
d).- The notification, delivery or provision of information in a modality or format other than that requested or incomprehensible and/or not accessible to the applicant.
e).- When there is disagreement with the costs or delivery times of information.
f).- The lack of processing a request or orientation to a specific procedure, the refusal to allow the direct consultation of the information.
4).- The lack, deficiency or insufficiency of the justification and/or motivation in the answer, or
What are the requirements of origin of the Appeal for Review.
1.- The obligated subject before whom I present the application, the name of the applicant who appeals or of his representative and, where appropriate, of the interested third party, as well as the address or means indicated to receive notifications.
2.- The response folio number of the request for access, the date on which the response was notified to the applicant or he/she became aware of the act claimed, or the filing of the request, in the event of a lack of response.
3.- The act that is appealed, reasons or motives for nonconformity and a copy of the answer that is challenged and, where appropriate, of the corresponding notification except in the case of a response to the request. Additionally, the evidence and other elements that it considers appropriate to submit to the judgment of the corresponding guarantor agency may be attached. No need to ratify the review appeal filed.
When the appeal is presented by a person with a different capacity before the Transparency Unit of this National Union, said circumstance will be notified before the National Institute of Transparency and Access to Public Information so that it determines by agreement, the reasonable adjustments that guarantee the effective protection of the right of access to information.
What instance resolves the Revision Resources and in how much time.
The Plenary Session of the National Institute of Transparency and Access to Public Information is the authority in charge of resolving all Appeals for Review and has a maximum term of 40 days from the time the appeal for review is admitted, and this term may be extended by a single time up to 20 more days.
I can consult the file of the Appeal for Review that I presented before the National Institute of Transparency and Access to Public Information.
The appellant and the person authorized by him to act as his representative may view his file by going directly to the offices of the Institute located at Insurgentes sur, number 3211, Colonia Insurgentes Cuicuilco, Mayor's Office Coyoacán, CP 04530, in Mexico City, telephone 018008354324 from Monday to Thursday from 9:00 to 18:00 and Friday from 9:00 to 13:00.
In the cases of notifications about the appeal for review, they can only be made through the means that the appellant chooses when presenting it to the Institute in person, or through a representative at the Institute's address, by certified mail or by electronic means.
File an Appeal for Review through our online form......under construction
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Access to Information Request
What is a Request for Access to Information.
It is a document that people can submit to the Transparency Unit of the National Union of Workers of the Secretary of the Environment and Natural Resources, by which they can request access to public information found in the documents they generate, obtain, acquire, transform or keep in their files.
To whom is the Request for Access to Information submitted?
Before any authority, entity, body, and agency of the Executive, Legislative, and Judicial Powers, autonomous bodies, political parties, trusts, and public funds, as well as any individual, legal entity, or union that receives and exercises public resources or performs acts of authority at the federal, state and municipal levels.
Access to information request through our online form......under construction
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to advise
Advice aimed at the general public, in order for the citizen to obtain the necessary guidance to carry out:
Consult public information.
Request Public Information.
Personal data protection procedures.
Submit Revision Resources.
Submit complaints about the lack of transparency of the obligated subjects in their internet portals.
Procedure to request the service: direct your doubt or query through the form, located at the top right of the SNTSEMARNAT page https://www.sntsemarnat.org , by phone at (55) 5128 2671 or by email, as well as through personal attention at our offices located at Thomas Alva Edison Street No. 115, Col Tabacalera, Cuauhtémoc City Hall, CP 06030 , CDMX.
NOTE
It is necessary that in cases of care phone or email, provide us with your contact information, such as phone numbers or email to answer your questions or queries.